Imo a lot of AWS products are garbage. Their key competency is making technical products for technical users from scratch given concrete requirements

All the "we built it so we could say we have it in sales meetings" stuff is pretty bad

Genuinely, it was one of the worst parts of working at Amazon. Especially since I often interacted with people who only used Chime. Messages would be missed for weeks because they'd never check slack, or I'd never check chime. Awful experience.

I'm trying to think of a single Amazon-made product I've used that has a good UI/UX. I guess their main shopping website gets the job done (I would argue their messy product categorization would harm my UX rating of them) but their iOS app is one of the ugliest thing I have installed on my phone.

Amazon's toxic culture finally caught up to them. Early on they nailed it with Retail and AWS. Since then, all that terrible cutthroat culture grinded the efficacy down into producing just abomination after abomination of any business besides, just throwing bodies at AWS.

Amazon acquired it. Initially, it was a messenger app (not) used in India.

Whatever the reasons, all Amazon UIs are always pretty awful

> I know there are good product people inside Amazon

For UI though? I mainly use the shopping site, AWS, and Prime Video, but none of those are productivity-style apps, which need to have less basic workflows to be competitive. Can you name any successful Amazon apps along those lines?