Some books are well made but others are crap.

I think mass market paperbacks in standardized sizes hold up pretty well considering everything. My collection mostly from the 1970s and 1980s held up pretty well up to 2010 but they are going yellow now because of the acid paper. Libraries rebind them and I notice they have a lot of rebound paperbacks of the same age that have the same yellowing mine have despite better storage conditions.

Some trade paperbacks are fine but because they're not really standardized quality is all over the place. I've bought some where the binding broke the minute I spread the book out. Hardcovers are more consistent than trade paperbacks but some still fail early.

Then there are just the accidents like the book I had in my backpack when I was outside in heavy rain but I think that was one book wrecked in about 300 circulations.

Since these towel dispensers are all over schools and other locations that likely get more traffic than that museum, either they are buying the good models which everyone in the business knows about, or they are choosing to buy the cheap ones because it is a better value despite having to replace them all the time. I don't buy such things so I'm not able to tell you which. I know that there are enough of them in the world that anything not robust would be well known quickly. (there is a possibility they bought something new that turned out bad, but then replace it once and done)

>learned they can charge insane rates

It's called "what the market can bear" and it's what corporations with marketing and sales professionals have always tried their best to do; charge as much as you possibly can without losing business. Of course, it only actually works when there is competition, and so the rising prices are kept in check by undercutting competition.... and then, _that_ only works when the undercutting competition is working to the same quality (by a code, ideally) and is subject to the same economic pressures so that it can level out fairly. If the competition is all fresh immigrants with lower CoL, or if the competition is cutting corners, all bets are off. You end up with a race to the bottom, where each individual is trying to be part of a race to the top at the same time... everyone wants more than they're worth, but those who are actually doing the best work still aren't getting what they deserve, lol!

A free market actually requires a lot of surrounding regulation to work, just like any other freedom. It's always been strange to me that Americanism seems to view freedom as the fundamental condition of man, hampered by law; ultimately most freedoms come from rule and order, because they can carve out space for one to enjoy freedoms with far fewer negative consequences.

It’s a supply and demand problem. There are just not enough people pursuing these jobs to replace the retiring generation. Some of these small family businesses are quite profitable, but most owners don’t have kids interested in continuing their legacy. Private equity noticed this and went on an acquisition spree. They buy your local HVAC and plumbing company, keep the family-owned branding “since 1976”, hire people with no experience to do the job and increase the hourly rate. They recover the investment, squeeze out every dollar they can and shut it down once bad Google reviews and lawsuits start to creep in.

>>> Blue collar skilled labor starts at 100$ an hour in West Virginia or Mississippi now

Why should they charge less? Would you want to pay 50$ for unskilled worker instead?

I know a lot of shops that hire good mechanics though if you want to get some work done on your car that requires difficult diagnostics often you have to wait days or weeks to get the attention of someone who can get it done.