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> why would they waste the time

Because then the NSA shows up with an NSL, you integrate with the fascist surveillance state or you lose your business. How have people forgotten this so fucking quickly?

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To be fair, I am interested in the subject and I don't even remember the name of the telecom that tried to buck under pressure and went out of business not long after. It has been that long. It is possible so I give people some grace.
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Did you miss where I said "unless it is required by law"
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They have an ex-NSA chief on the board, and doing surveillance voluntarily may result in government help like getting contracts in South-Korea and Argentine that may bring in far more money than the implementation costs. Perhaps they outsource the implementation to Palantir or the NSA. It is basically a simple middleware that is inserted somewhere once the traffic is decrypted.

So I don't think implementation costs are an obstacle.

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