Or “Why I should have been paying for support if my entire career depended on it.”
replyIn my last company, we _did_ pay for Google Cloud support and when BigQuery jobs started to fail randomly, causing huge trouble producing critical reports, the response was essentially "we are investigating", "we have identified the issue", and "please wait for it to be fixed". Hardly what I would call support. They couldn't care less.
replyThere are so many things with this statement I don't even know where to start. I hope you're being sarcastic.
replyNot sure why this is getting downvoted. This may be snark, but this is 100% needed in the world we live in today. It is a fact of today's world that individuals have no leverage over these companies. I can understand why big companies, who have leverage, buy their services. But I don't understand why individuals, who have no leverage, buy their services and build their profession and livelihood around them. Any day, they can cut you off from their services. You are being irresponsible to yourself if you put all your eggs in these big tech baskets.
replyWe seriously do need this kind of research and compelling articles that argue why relying on these big tech cloud services is harmful for individuals.