We use Flex license server for so many pieces of software. It works well as long as everything is up and running. Several years ago, we merged with another company and slowly began to consolidate IT infrastructure. The license server was moved many times without giving proper notification to users until it eventually settled at the main DC we use. Then came the issue of renewing the license. Previously, license renewal was managed at the department level which means the users only need to go to their boss if there's an issue and only had to send one email to our local IT to apply a new license. Funding for licenses came out of a special budget so department heads didn't have to beg. Very simple and it worked fine for years. Now, everything is centralized which sounds great except that the people that manage the license server are so far removed from where we are that it can take months for a license renewal. You're not talking to people you have an email address for, you're submitting tickets to our central system where they forward it onto the license group somewhere. It used to be incredibly painful but has gotten better now that the license group is more aware of the entire division of employees that now require their services too.