Consumers _do not care_ if it is the firmware or Windows.
Dell was one of the earlier brands, and biggest, to suffer these standby problems. Dell has blamed MS and MS has blamed Dell, and neither has been in any hurry to resolve the issues.
I still can't put my laptop in my backpack without shutting it down, and as a hybrid worker, having to tear down and spin up my application context every other day is not productive.
Maybe the most tragic part is that this drags down Linux and plagues it with these hardware rooted sleep issues too.
The accounts have now all gone quiet, guess they got told to quit it.
He didn't dislike it, but got himself a Macbook nonetheless at his cost.
Because Windows' UX is trash? Anyone with leverage over their employer can and should request a Mac. And in a hot market, developers/designers did have that leverage (maybe they still do) and so did get their Macs as requested.
Only office drones who don't have the leverage to ask for anything better or don't know something better exists are stuck with Windows. Everyone else will go Mac or Linux.
Which is why you see Windows becoming so shit, because none of the culprits actually use it day-to-day. Microsoft should've enforced a hard rule about dogfooding their own product back in the Windows 7 days when the OS was still usable. I'm not sure they could get away with it now without a massive revolt and/or productivity stopping dead in its tracks.