This is because what management wants and what builders want are not aligned, not because the quality of JIRA is so amazing that no other alternative could ever be created. JIRA is fine but many people I know that use have some qualms with it because the bloat is pretty crazy.
replyAs Spolsky said a quarter century ago, "bloat" is just "bugs somebody already fixed". (He may have actually said that about "cruft", but the idea still applies.)
replyHard to believe that it was that long ago!
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