As a particular near-term step, I imagine that it won't be long before we see a SaaS company using an AI product manager, which can spawn agents to directly interview users as they utilize the app, independently propose and (after getting approval) run small product experiments, and come up with validated recommendations for changing the product roadmap. I still remember Tay, and wouldn't give something like that the keys to the kingdom any time soon, but as long as there's a human decision maker at the end, I think that the tech is already here.