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And "a very limited number" may mean "though we pretend to be a big company, we have a limited number of customers and while they all pay licence fees, most are not actually using the product in production."
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Ivanti isn't exactly a small company. It's products are used in fair amount of the F100's out there so any risk on their part can have an outsized influence.
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That's why you hire a CSO: Chief Scapegoat Officer.

You pay them a million per year, and fire them when a breach happens.

Way cheaper than improving security.

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If you're aware of the sheer number of exploits that can work around or without authentication against anything Ivanti, it has to be the latter.
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