I'm grateful it arrived, but two and half hours feels less than ideal.
All kinds of companies lose millions of dollars of revenue per day if not hour if their sites are not stable.... apple, amazon, google, Shopify, uber, etc etc.
Those companies have decided the extra complexity is worth the reliability.
Even if you're operating a tech company that doesn't need to have that kind of uptime, your developers probably need those services to be productive, and you don't want them just sitting there either.
> Those companies have decided the extra complexity is worth the reliability.
Companies always want more money and yes it makes sense economically. I'm not disagreeing with that. I'm just saying that nobody needs this. I grew up in a world where this wasn't a thing and no, life wasn't worse at all.
I’m guessing they’re regretting it.
Our SOC2 doesn't specify GitHub by name, but it does require we maintain a record of each PR having been reviewed.
I guess in extremis we could email each other patch diffs, and CC the guy responsible for the audit process with the approval...
I have cleaned up more than enough of them.
But the inward-looking point is correct: git itself is a distributed technology, and development using it is distributed and almost always latency-tolerant. To the extent that github's customers have processes that are dependent on services like bug tracking and reporting and CI to keep their teams productive, that's a bug with the customer's processes. It doesn't have to be that way and we as a community can recognize that even if the service provider kinda sucks.
Not on the 2-4 hour latency scale of a GitHub outage though. I mean, sure, if you have a process that requires the engineering talent to work completely independently on day-plus timescales and/or do all their coordination offline, then you're going to have a ton of trouble staffing[1] that team.
But if your folks can't handle talking with the designers over chat or whatnot to backfill the loss of the issue tracker for an afternoon, then that's on you.
[1] It can obviously be done! But it's isomorphic to "put together a Linux-style development culture", very non-trivial.
Good news! You can't create new PRs right now anyway, so they won't pile.