Anyone with a large enough social group will have some people like this. These are people who've engaged in football, boxing or contact sports like rugby. Or, people with severe ADHD. Or have had some kind of traumatic brain injury. These are real users and they're my friends.
I won't switch to using your application if they're going to be left out in the cold.
If a messaging application can't be used by that person, then that's a default fail. I'm not going to expose them to it.
I am not arguing from a particular desire to get your jock friends on Zulip. Like I said in another subthread, I consider Zulip to be mainly for people who want to achieve things together, not just hang out. It's a productivity app. I wouldn't recommend it as a social app. Why I'm replying is because I feel your approach to the discussion is a little... uncharitable?
I think you're misunderstanding me. I'm not here to argue particulars. I'm sharing my reality as a user. A user who runs multiple communities. Including one for my friends. And my friend group extends to 2k+ people (my friends, their friends, their friend of friends... It adds up).
It's not fair that the CTE friend uses discord out of the box, but that's the power of network effects. Any competing solution needs to be 10x better to incentivise the switch.
I can setup a new discord server in a click. Versus,
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Adminning a Zulip for a small community group, I've actually found I have better tools to help with this. E.g. in Slack, we had constant nags to "please reply in the thread!" In Zulip, I can just move messages where they belong, and either leave the automated notes there to show where the messages went, or DM the person to let them know what I did.