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"There is a reason why nowadays games start to help massively if the player gets stuck"

You mean those "free" games, that are hard and grindy by design and the offered help comes in the shape of payed perks to solve the challenges?

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No, those paid games where NPCs starts to point to clues if the player takes too long to solve a riddle or where you can skip the hard parts if you fail to often.
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