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by flerchin9 hours ago |
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upvoteby jandrese9 hours ago|
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If Gmail rejects emails from your domain it is up to you to fix it. Google is not going to change, and enough of your users will be interacting with people on Gmail that you have to fix it. It doesn't help that Google has been pushing people away from running their own email and into Google's services by ever tightening what it accepts over the years. More than one person has given up on their email server because it was a constant battle with Google, Microsoft, and company to not have important emails disappear into the void.
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upvoteby jeroenhd8 hours ago|
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Their @gmail.com servers accept the messages (as said in the post) so it's not a problem for 99% of Google users either.

If you choose to host your email with Google, it's up to you to fix your email delivery settings (or find a better provider) for your domain.

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upvoteby sylos8 hours ago|
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An attempt no doubt to extenguish a standard google doesn't control
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upvoteby that_guy_iain9 hours ago|
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My takeaway is there is no bug. My takeaway is that his test email bounced because he didn't have the reputation Viva does. Emails are handled on a reputation basis, this is why we use email service providers like Sendgrid, Mailgun, Postmark, etc.
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upvoteby Johnny5559 hours ago|
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It always amazes me how people can read a blog post like this one that has a clear description of the problem with a log excerpts demonstrating the problem, and then people will confidently make up a completely different scenario that was not mentioned at all and blame the problem on that.
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upvoteby that_guy_iain1 hours ago|
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It amazes me people read that in this community and don't know for an email to bounce it means it didn't find an inbox. If it didn't find an inbox how did he check the logs?
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upvoteby renewiltord4 hours ago|
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User is clearly mentally disturbed. Read his other comment: https://news.ycombinator.com/item?id=46992022

Social network is not good for the poor guy. I already regret replying to him in the first place but I cannot delete.

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upvoteby that_guy_iain1 hours ago|
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WTF you talking about? Rene, this is defamation and I'm probably going to take action because honestly, enough is enough. I'm fed up of folk like you who lack basic technical knowledge or any knowledge making up bullshit. Your hourly rate makes me like you have money to take.
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upvoteby renewiltord41 minutes ago|
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Iain, I say this with the best of intentions. Please put down the keyboard. It is serving you poorly.
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upvoteby that_guy_iain8 hours ago|
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A log that clearly was from them and not the service provider. It amazes me you think you're so smart but haven't realised he doesn't have access to the logs you think he is showing.

Comments like this are why he's just landed himself with a major liability and I bet he'll be getting sued over this.

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upvoteby PaulDavisThe1st8 hours ago|
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Pretty certain that you're wrong.

TFA shows an excerpt from the email log for his google workspace account, showing the bounce of email sent from viva.com.

Then, TFA states that he switched "the account" (his viva.com account) from using his GWorkspace address to a personal @gmail.com address, and asked viva to send another verification email. That one arrived.

At no point does TFA describe the author themselves sending a test email.

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upvoteby thatha77777 hours ago|
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I've added a screenshot at the end of the blog post just to clarify that.
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upvoteby thatha77777 hours ago|
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Would you mind scrolling to the end of the post? Or, if you're in a hurry: https://atha.io/_next/image?url=%2Fstatic%2Fblog%2F2026%2Fvi...

https://support.google.com/a/answer/2618874?hl=en

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upvoteby that_guy_iain1 hours ago|
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Would you mind looking into what an email bouncing is?
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upvoteby udlwjfhos8 hours ago|
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> I decided to dig into Google Workspace's Email Log Search to see what was happening on the receiving end.

It amazes me that you can read an article and draw the exact wrong conclusions

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upvoteby bn-usd-mistake8 hours ago|
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I wish I had your confidence in life
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upvoteby basilikum8 hours ago|
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Please read the blog post you are making such strong claims about.
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upvoteby that_guy_iain7 hours ago|
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What that is liable? That is a very small claim.
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upvoteby flerchin9 hours ago|
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I think that's a misunderstanding of the tale. Viva sent a "click here to verify your email" to OP. That email never arrived because Google rejected it for missing a header. OP tried to tell viva, but they don't wanna hear it because OP worked around it.
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upvoteby yatac429 hours ago|
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> My takeaway is that his test email bounced

What test email? I see no mention of a test email in the blog post. The mail that bounced was the one with the verification link from Viva.

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upvoteby that_guy_iain8 hours ago|
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So you think he had access to Viva's email servers to see the response? No, he clearly tested it himself and used his credentials to send it.
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upvoteby bn-usd-mistake8 hours ago|
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The log line is from Google Workspace which exposes it to its customers for incoming mail
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upvoteby thatha77777 hours ago|
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Thank you! I added a screenshot of the Google Workspace Admin log screen... just becuase.
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upvoteby xp848 hours ago|
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Yeah. I think email receiving is a game of exceptions… the email receivers (In the business world it’s essentially just MSFT and GOOG of course) answer to the addressees because they are the customer, and those customers will start to shriek if their inbox doesn’t receive “Important Messages.” But GOOG or MS have no leverage over the senders in this case so they just add an exception: “if IP range is just right and message fault ___ is present, fix message” (or otherwise allow)

Of course, they do have leverage over “marketing email” senders since they can block it and no one will complain, so those senders always have impeccable compliance with every year’s new “anti-spam standard.”

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upvoteby patja8 hours ago|
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Apple is another major player in the email receiving game for consumers. And they are awful, by far the worst of all the big providers. They do not send dmarc reports and they make it very difficult to tell why they accept some email and not others.
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