"Automated system discriminating against me with no appeal or recourse" may not be the biggest injustice in the world right now, but I fear/loathe that it seems like it's going to keep getting bigger.

A bug blocking functionality is an annoyance, but a Scarlet Letter branded onto a secret dossier is terrifying.

Does phone-walled mean you have to verify with a phone number? Are you unable to do it because it doesn’t work, or because you don’t want to give it your phone number?

On the two occasions I’ve tried to chat with someone on the public Matrix server, I was completely unable to get it to work. I’ve tried with the new Mac app and with some older thing years ago.

So… choose your poison? I’m sure Matrix/Element works for someone or they would be out of business, but it does not work for me.

I had the same issue but in instagram, not for personal use, but few years ago I made few startups, and every time I register the company I create few social accounts, all works well except instagram for some reason, always get flagged and asked to take a selfie with a book or something.. and even after providing that selfie I still get perma banned! I tried to call support, like how you would expect from any company let alone a multi billion one, only to find out that there’s actually no support in anywhere in fecebook wise! And the only way you can get something fixed is through a secret syndicate-like community where you should know someone who knows someone to talk to some person there to fix your issue. Long story short, never bothered with that shitty company again, good riddance.

If you live in a GDPR country, you could try that — they're required to explain automated profiling.