Having had to support many of these systems for sales or automation or video production pipelines as soon as you dig under the covers you realize they are a hot mess of amateur code that _barely_ functions as long as you don't breath on it too hard.
Software engineering is in an entirely nascent stage. That the industry could even put forward ideas like "move fast and break things" is extreme evidence of this. We know how to handle this challenge of deep technical knowledge interfacing with domain specific knowledge in almost every other industry. Coders were once cowboys, now we're in the Upton Sinclair version of the industry, and soon we'll enter into regular honest professional engineering like every other new technology ultimately has.
It always baffles me when someone wants to only think about the code as if it exists in a vacuum. (Although for junior engineers it’s a bit more acceptable than for senior engineers).
Anyone who's worked in a "bikeshed sensitive" stack of programming knows how quickly things railroad off when such customers get direct access to an engineer. Think being a fullstack dev but you constantly get requests over button colors while you're trying to get the database setup.
Customers bikeshed WAY less than those two categories.