A robust liquidation market does a lot to prevent waste, and it reduces the cost of living for those who participate, so finding ways to allow products to be truly sold as-is is vital, otherwise the next most logical option is to put those items in a landfill.
It's also important that there's no legislative hurdles to seelling items as-is, or there may be no legal way to sell a salvage products without completely overhauling them, which is usually not cost effective.
With textiles this is usually a hole punch or something with the tag. With hardware we had the serial number recorded.
But consumers don’t care. If they buy something from a vendor they think is selling them something as new and the vendor tells them to go the manufacturer, the customer doesn’t care that you marked it as not eligible for warranty. They just want that coverage
We even had customers write ragebait Reddit posts claiming we were unfairly denying warranties, people sending stories to popular newsletters and journalists, and other attempts to make us look bad for not honoring warranties on products they bought through gray market channels.
Maybe this is the problem. Retailers should cover the statutory warranty on any product they sell.
A major store sold me an expensive item that didn't work, and the store's return policy didn't cover it, so the store said file a warranty claim with the manufacturer. I just did a credit card charge back instead, because the store has to sell me something that works.
If for whatever reason the credit card charge back didn't work, I could use the store in (small claims) court and win.
AI: "The implied warranty of merchantability is a legal guarantee that a product will function as expected for its ordinary purpose, such as a toaster toasting bread. It is automatically applied to most consumer goods sold by merchants and does not need to be in writing."
I swore I fixed that earlier.
In the EU (or maybe just my country of origin?) there is certainly statutory warranty. Length and coverage varies per product category.
On the author hand, Amazon has made it difficult to avoid fraudulent sellers, but they also don'e even sort items by price when that option is selected, so I avoid buying through their site.
These days this is often the only recourse you have, because going the legal route you get stonewalled unless you are willing to spend serious money on pursuing a case. And it'll cost you gobs of time. An example is my mother buying new pants for 220 bucks from a reputable seller, the stitching starts to disintegrate after 7 months, and both the retailer and the manufacturer tell my mother to go pound sand.
So please do not portray customers trying to get their due as "ragebaiters".
I mean the "ididnthaveeggs" subreddit exists purely to make light of people who post reviews on recipe sites where they overtly use the wrong ingredients and then downvote the recipe as a result.
Isn't that good though? Unless the defects make the product somehow dangerous, this means that it found its way to users who are OK with it, thus avoiding waste. And someone even made money in the process.
(all assuming the product is not sold as "new")
It's good for shoppers (if they're informed), the recycler, and the environment. It's bad for the original maker.
Imagine a factory mix-up means some ExampleCo jeans are made of much lower quality materials than normal. They'll wear out much faster. But ExampleCo's quality control does its job, notices the inferior quality before they hit store shelves, and sends them for recycling.
If the recycler sells them on ebay as 'never worn ExampleCo jeans' then:
1. Some people who would have paid ExampleCo for jeans instead pay the recycler - leading to lost sales.
2. Some of the customers complain online about the bad quality, damaging ExampleCo's reputation
3. Some of the customers ask for replacements, which are provided at ExampleCo's expense.
>If the recycler sells them on ebay as 'never worn ExampleCo jeans' then
the recycler will have undoubtedly violated a contract they have with ExampleCo and will lose in civil court and pay significant penalties greater than the money they made selling never worn ExampleCo jeans and also, undoubtedly, suffer from not having ExampleCo as a customer for their services in the future.
I suspect this will need to be a cultural change. If ExampleCo does it but not RandomCo, of course your reputation will suffer. But if the law is for all of EU, it gives everyone an equal footing.
Then this will be the pressure that is needed for the company's quality assurance to be improved.
People buying it may or may not be ok with the defect.
Think bad welds, usually they're fine for a while and then they're very much not.
I can only assume it is worth it for the seller to sell untested goods as new, a good number must work long enough for the buyer to be happy.
And that is a very big assumption to make. Recycling is ripe with fraud simply because how much money is in the system.
The only way you can really be sure that "recycling" companies don't end up screwing you over is to do rough material separation on your own and dispose of the different material streams (paper packaging, manuals, plastics, PCBs) by different companies.
My initial thought was "reusing an item is even better than recycling" but then realized that a warrantied item is quite likely to have flaws and get warrantied again very soon.
I have recently been trolling eBay for used computing equipment rather than buying new, after it was suggested I sell my old hardware that I don't think anyone would want. And man has that been a great experience, it's way more fun than browsing Newegg or doing pc part picking from new catalogs. I need neither the compute hardware nor the cost savings but it's a fun activity on its own, not unlike so many computer games where you do deck optimization or similar.
https://www.eea.europa.eu/en/analysis/publications/the-destr... says "Based on available studies, an estimated 4-9% of all textile products put on the market in Europe are destroyed before use, amounting to between 264,000 and 594,000 tonnes of textiles destroyed each year."
If you had bothered to read TFA, you'd have understood that the rules only apply to products that have fully passed QA, were being kept as stock but ended up not selling. They don't apply to experimental batches, to defective or damaged items, etc...
Please don't comment on whether someone read an article. "Did you even read the article? It mentions that" can be shortened to "The article mentions that".
I think some brands destroy the items to create an artificial scarcity that keeps their stuff 'exclusive'.
Isn't this TKMaxx's entire business model?
Couldn't this be prevented by, say, sticking it on a drill press and drilling a large hole in it, and then recycling it?
It's a shame, because some of those boards could (and would, they are valuable enough) be fully repaired by a skilled repair person. Instead, the chips are picked off and the rest goes to waste.
I did buy a batch once that didn't have holes drilled, and they all turned out to have all sorts of strange, often random issues, so I suspect those were RMAs that somehow "fell off the back of a truck" and escaped the drilling.
Isn't this why Ross exists? It's where I first heard the phrase "slightly irregular".
Not covered by this regulation in spirit and (probably, haven't read it yet) in text. The spirit of the regulation is targeting fast-fashion on-prem retailers (think H&M, Primark, Zara and the likes) and online retailers like Shein, who have heaps of products that just aren't sold because they're not wanted - and also the occasional luxury brand trying to maintain scarcity [1].
> but for a while we found ourselves honoring warranty claims for items that, ironically enough, had already been warrantied once and then “recycled” by our recycling service.
Yikes. That's something worth filing a lawsuit claim or at the very least terminating the business relationship.
[1] https://theweek.com/95179/luxury-brands-including-burberry-b...