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It's easier for me to remember really long passphrases than even short alphanumeric strings - small maximum password lengths set my teeth on edge. The passwords should be getting hashed anyway right?
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The problem is that you never really know what a website operator does with your credentials. Ideally, you have both a unique email and a unique password for each site, because sadly credential stuffing [1] is a thing.

[1] https://en.wikipedia.org/wiki/Credential_stuffing

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Should being the operative word...
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I bet the rationale would be "anything over 12 characters will be too hard to remember and people will just write down the password."
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But it's a maximum. It prevents people that want to use passphrases from doing so.
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I think we (whoever we is) should start normalizing the concept of passphrases; on sign-up screens they should show the benefits of a passphrase. I'm surprised that Googles PW generator does not use passphrases, and I don't know about ios because I haven't tried theirs yet.

I started using passphrases after I saw this xkcd https://xkcd.com/936/

When I'm trying to log into something on a device that has a terrible keyboard, like a TV or giant touchscreen, it's a lot easier to type words I know than gibberish.

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correct horse battery staple; knew it before I clicked the link.
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Until the late 2010s, the AD account password at my financial institution employer was capped at 12 characters because, for a subset of workers, AD creds were sync'ed to a mainframe application that could only support that many characters.
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I recommend all my friends and family to use a password manager like Bitwarden, and if they can't do that for some reason, at least use a 3-word passphrase separated by a hyphen.

The amount of times people have complained to me that this doesn't work because of low max-chars on passwords is insane.

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One time I had to reset my password with the power company - they had such a system, and the lady had to read me something like:

Uh4zB4DP55WD!

Apparently I was a bit salty with the system when I set it.

The fact that she shouldn't have even been able to look up the password in the first place due to hashing was lost on her.

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That's pretty funny on a few levels, not in the least that they required a "secure" password like that but stored them in plain text.
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I regularly conduct transactions at the branch of my local bank wherein they ask me for no credentials whatsoever. I also once forgot to bring my account number with me and the teller said "no worries, I'll look it up for you." Kind of horrifying.
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Oh! But that’s safe! Secret question time: What’s your mother’s maiden name.
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It helps that it’s a jailable offense to make fraudulent transactions
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My bank’s password field is case insensitive. Of course they could have lowercased it before hashing but I doubt it.
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Yeah I was a bit shocked... like... you're not supposed to know that!
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