It might have replaced sending a letter with an email. But now people get their groceries from it, hail rides, an even track their dogs or luggage with it.
Too many companies have been to focused on acting like AI 'features' have made their products better, when most of them haven't yet. I'm looking at Microsoft and Office especially. But tools like Claude Code, Codex CLI, and Github Copilot CLI have shown that LLMs can do incredible things in the right applications.
> zero impact on productivity
i'm sure someone somewhere will find the numbers (pull requests per week, closed tickets per sprint etc) to make it look otherwise...