Email is for old people has been a meme for two decades
https://www.techdirt.com/2007/11/15/email-is-for-old-people/
Heck even when we first start a project we either federate (or whatever you call it) the client’s Slack workgroup with ours or we ask to be on their Teams channel.
Before working where I worked now, I worked for the 2nd largest employer in the US, even there most communication happened over Chime or Slack.
On a personal level you actually email personal contacts - in 2026?
She is a retired high school math teacher - been retired for 30 years - and she has used every popular word processor/suite from the original AppleWorks for the Apple //e and she was tutoring friends kids and helping them use GSuite and PowerPoint until 5 years ago.
She uses her phone for everything and she has up to date computers a couple of printers on her network and two ISPs just in case one goes out. She kept the legacy DSL account that’s not available to new subscribers and she has cable internet.