My internal thought process as a tourist is that I have a starting point and end point in a city, and some number of hours in between. I want to do some touristy things in that time, and I don't want to waste it all waiting for transfers. I'm not asking Google Maps to be a tour operator for me, but it also can't even help when I have a specific thing I need of which there are many instances, and I'm like... I don't care which electronics store I go to, I just need an electronics store and would like one that's convenient to where I am by transit. Or like, there are four Apple Stores in this city, which one is fastest to get to by transit?
Another recent example was having a seven hour layover in Tokyo where I had to do the Narita -> Haneda shuffle, and wanted to eat something not-airport-food during that time. I really struggled with getting Google Maps to show me where would be a good point to aim for a stop that was convenient by train to both airports; in the end I asked ChatGPT which suggested Ueno Station and I ate monjayaki which was delicious.