I 100% agree, the interface is the least interesting part. Anyone can build a chat UI. That’s not the moat.
What matters is the messy stuff in the backend. Vendors. Hotels. Quotes that change. Someone forgetting to update availability. Contracts. Deposits. Random edge cases. That coordination layer is the real product.
The UI is just the tip. The hard part is keeping state across dozens of moving pieces and async back-and-forth.
My belief is that AI finally makes some of this operational glue automatable. Not in a magical way. But in a very practical loop:
ask → get info → update plan → trigger action → wait → adjust → repeat
Planning is basically structured ping-pong. It’s not search. It’s evolving constraints over time. That’s why it feels agent-shaped.
What I am basically saying is : Event planning is really AI agent prone and very conversation prone, that is why this kind of interface will take over travel and event planning. It is like you have a personal travel agent sitting next to you and it showing you options.
Totally agree with you though. organizing fragmented supply is the hard, unsexy, painful work. That’s where the real value is built.