NETS have always been very sparse with their post mortems, they don't act like a SaaS provider. Not even as a partner did we get postmortem. They're well and truly into the jaded territory. During two jobs, both as a provider (customer of NETS), and as a consumer of a provider of MitID
Note this is as a customer. The provider and in turn their customers pay pr login and a quite hefty fee at that. NETS are just too big.
They were down every few weeks for a short while (between 2020-2023), so I guess this is probably still the norm
I don't get the obsession you Brits have against IDs, in Europe you are pretty much the only ones. But a lot of what you say resonates with my observations:
- single point of failure: absolutely, but so is the "sign in with Google" or equivalent. It's just too convenient. I'd rather have a public service do it than a private company that can cut you out at any time without any explanation.
- Nanny State: 100% also in Sweden, actually worse here. But historically they have been pretty good at protecting freedoms, so far. The UK (or Italy) may be less nanny, but have got some very illiberal things going on these days (left or right government doesn't really matter, it seems).
- Happiest people on earth: I really doubt the surveys measure happiness. They tend to measure trust in institutions, which is very high in Scandinavia.
- It's an incredibly authoritarian society although no Dane would ever say that: exactly the same in Sweden! They would NEVER admit any failure in their society, no matter the hard evidence in front of their eyes. I guess that it's the other side of the same trust of the previous point.
- Drink more øl and get off the internet and go for a walk in a forest: At least you've got øl, in Sweden alcohol is taboo. Forests are nice, but become boring quite quickly :)
That must be the swedes. Danes complain constantly, about everything.
Edit: if you need examples.. DSB trains are slow/never on time/bad service/..; Post Nord takes WEEKS to get a letter out/too expensive. Well we switched to another provider now, Dao, so we’ll complain they are even worse! And complain why they are not doing it like in the good old days (see Post Nord); taxes are too high; public service is too bad/slow/low quality; too many cars in the city; never any parking space when I take MY car; the paid first child sick day is not enough we need at least a week (just for child sick days mind you, we need the 5 weeks paid vaca for relaxing on a Beach in Spain); btw our weather sucks; unacceptable that garbage collection service is not functioning during show storms; .. i can keep going all day
Denmark is like the Netherlands - where I'm originally from - and in some ways like Sweden - where I live. More like the Netherlands, really, Swedes are less likely to vocalise their dissatisfaction because they're more 'konflikträdd' or 'scared of conflicts'. Descartes may have claimed that 'Cogito, ergo sum' is one of the foundations of western philosophy but as far as the Dutch go 'Queror, ergo sum' often seems just as fitting.
Your other complaints: 100% agree, the whole thing is a privacy nightmare.
I wouldn't count on a post mortem of any value. They still refuse to explain how the system has been abused in the past. Regardless of how hard I try, I fail to understand how it has been abused after QR codes was added to ensure presence at the device you're trying to authenticate at. The system feels secure, but has been abused a number of times and we're almost never told how.
I really like the centralised system, it makes navigating society surprisingly easy when compared to say, Germany or the UK.
The difference is that I sort of trust the Swedish government, they've never really done anything to breach that trust - up to and including their handling of COVID (while controversial, they took the stance of individual liberty and a "collective responsibility" over mandatory top-down systems).
The UK in contrast has a much more heavy handed relationship with the population, up to and including incarcerating people for saying the phrase "we love bacon" at a construction site or typing the letter "n" on social media. It's a different context entirely.
Also, BankID, the central system is a definite weakness, but you can have a card/pin device that still works, and it does work on grapheneOS, though it will complain a bit if you don't have google services installed... which I find hilariously awful...
You conveniently neglected to mention that it was the site where a _mosque_ was being constructed.
Changes things a bit.
I’m sure the construction equipment was very unhappy.
No, I don't think it does.
I was under the impression that it doesn't work under GrapheneOS, great news that it does. Other than that it shares some of the characteristics detailed above, refusing to run if it notices rooting and the like. Also no Linux support.
Edit: I agree that it has a convenience to it, but I strongly suspect it has a latent tyrannical potential and that future governments will exploit this to a further degree.
But yes, it's owned by the banks not the state; if anything though this increases its weakness.
You can use BankID to identify with the tax agency, the public health services and police. (and more: this is just what I'm aware of) and there's an expectation that you have a BankID.
The main competitor is Freja+, or just Freja, or Freja eID. It's particularly popular among immigrants, as I understand it, though not as commonly supported, especially in the private sector. There is also a semi-public electronic ID, "Skatteverkets ID-kort", issued by the same company that produces swedish passports, which is owned by the french defense corporation Thales.
I've gone the other way from Denmark to UK. And I've often had to mail copies of my passport or other identity documents via email. And my bank requires me to regular scan my face to check that it aligns with the picture in my passport.
The US was a much higher trust society before repeated governments from opposing parties violated that trust with little or no consequences. This left people with no realistic competitive party that was trustworthy, and first past the poles elections ensures they only have to be slightly less despicable than their opponent. This also drives polarization.
Having a multiple party system with something approximating proportional representation, an independent press and judiciary, and a smaller population and land area all make a large difference. The US was the last nation to use first past the poles for something besides a house of commons that was ranked a democracy by vdem I think? Definitely the last one to be ranked a full democracy. The largest remaining population ranked as a full democracy is Japan, it doesn't look too likely to change from the outside. Germany is next in size and we'll see how that goes. SK was next and they passed a rough test so lets hope. Large populations are easier to polarize apparently? I wonder if that will hold true with social media eroding the rural urban ideological divide.
Did they collectively close their eyes while Denmark was the latest, at EU presidency, in charge of pushing chat control?
Having lived in Germany it's quite different, but I'd argue the centralized handling of the CPR is actually quite convenient and doesn't meaningfully impact privacy. In Germany every authority has its own ID for you anyway (my password manager has a category "Government Primary Keys" for this), however that means that you have to provide all your information from scratch to every authority. This would theoretically lead to more privacy if we lived in 1926, but now computers are ubiquitous and a rogue government (like Germany is close to electing) can just correlate these keys together. Relational databases have existed for decades and JOINS are cheap. Thanks to surveillance capitalism by now we have very sophisticated ways to deanonymize people, the government can just hire someone to do it.
So the privacy in Germany is most often inconvenience for the citizen paired with hardly any privacy gain from a potentially hostile government. At this point I think the better solution is to avoid electing hostile governments. To Denmarks credit, they're currently doing that better than many other European countries.
I find these arguments quite strange. A big part of MitID and similar services is to protect you against fraud. The most vulnerable in society (e.g. old people) aren't running these kinds of devices, and I'd rather we optimize for the general population and the people most at risk, rather than people running some weird setup that is almost identical to setups a scammer would run.
What privacy aspects are you lacking here? For all the services that MitID connects you to, there are government required responsibilities for these companies to track all of this information anyways and be able to provide it to the government if needed. That goes for banking, public services, telecom, etc. And this is in no way unique to Denmark, it's how most countries operate. Denmark has just acknowledged this and decided to make it easier.
Did you expect your UK bank to not be required to know who you are and be able to track and keep records of literally all financial interactions you have with them and their services? I'm a bit confused on what society you are comparing against.
I personally prefer it, and I wish the country I live in right now had a better centralized system to deal with the government. It massively reduces bureaucracy and the need for me to produce all sorts of extremely privacy-invasive documents (such as bank statements, utility bills, scans of my driver license and passport) when dealing with the government. Sometimes I even need to mail those things, like, with an envelope.
The government can and will collect all data it needs about you at any given time, no matter if there's a centralized ID or not. It just spares everyone time and effort by removing friction.
Also, I have a very hard time to take seriously someone that unironically says the words "nanny state". It says a lot about your stance on the role of governments and society in general. What it says, to me, is very unflattering.