It was about countering dismissal of all voices of caution as blind dismissal.
Saying X succeeded while people were saying it will fail is just survivorship bias.
Also your parents and grandpa did indeed hear about the Segway.
Free ChatGPT chat has made the company a household name, and helped it to persuade investors, but every single one of those free users costs the company money. Most of those free users have proved unwilling to convert to paid users, and adding ads to the free service promises to send it into the same enshittification death spiral so many other companies have fallen into.
Also, how on Earth would your grandma and parents not have heard of crypto? Crypto is frequently front page news, even in print newspapers. There have been crypto superbowl ads. Are they living under a rock?