You don’t need a human-like hand to hold a tool made for humans. As an extreme example, you can make a robot operate a power drill with strap to hold it and a servo with a small bit of wood to operate the trigger mechanism.
But for a robot operating in a space made for humans there certainly are some physical requirements which are based on the human form: maximum volume and clearances, stairs, fragile fixtures that can’t be operated with too much force, etc.
Ever walk through some over-crowded antique shop where you need to twist and lean your body to avoid knocking into thing?
What makes human hands especially suitable for e.g. assembling a phone or installing a door handle onto a car?
yes. do you think it's safe to just plug usb into some hole and type? the safest option for a robot is typing with fingers