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IMO "build quality" is not the right term here. At least to me, "build quality" refers to how evenly examples are made and how close the real world examples adheres to manufacturing blueprints.

If finishes and gaps are tight, all around bodies and across examples, the build quality is GOOD. If every units looked slightly different and some were outright broken straight out of the box, then the build quality is BAD. Even if they were worthy of included in the MoMA collection.

Both Microsoft and Apple(or their paid Chinese outsources) are top notch. Every units looks the same and flats on the bodies are really flat. Industrial design and usability, like sharp corners and fugly aesthetics, are different issues entirely.

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You're right. "Build Quality" isn't the right term.

Maybe "Overall Quality" or "Device Quality" would work better. The point is that my MBP has held up MUCH better over time than my Surface, which is barely able to charge at this point.

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telling that this is flagged 1 minute into submission.

Microsoft hardware was in the premium tier for sure (and continues to be: relative to others), but these days nearly all the OEMs have pretty bad warts across the line-up, even the surface books, even the new ARM ones (which are quite good).

For work I have a Thinkpad T14S (ARM also) and it is a better quality notebook than the Surface book others in my organisation have (those feel like a 95%-ish imitation of Macbooks, the only variations being strict downgrades in their respective areas).

So I'd push back on the idea that nobody is making good Windows computers, but it seems to be fewer and fewer, and the big brands like Dell Latitude and HP Elitebook are also dropping the ball for a long time now.

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Dell Pro Max, I think the Latitude line disappeared. But I feel Lenovo is the last one too, the only brand I trust for a Windows or Linux machine these days. I like Apple hardware and have my reservations with macOS, but it is still better than Windows.
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I can't think of another company on the PC side whose consumer line of hardware's build quality hasn't declined to the level of junk.

You have to step up to their enterprise line (and pay enterprise prices) to get something decent.

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The camera on the Surface is nowhere near as good as on my M1 Macbook Air, either. That seems to be a weird blind spot on laptops in general, it's very obviously an afterthought on my personal Dell XPS as well.
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> serious damage from typical daily use

Doing what? I've used one of those laptops for years, and it still looks and acts fine, hardware-wise. Windows though...

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Taking the laptop to the office and back home again daily. The hinge has gotten weak over time. The connection to take off the screen is very fragile, tapping the button to enable removal only works about half the time. Then, when re-attaching the screen sometimes it doesn't catch, or the keyboard connects but doesn't realize it is connected so the machine stays in tablet mode. The trackpad has gotten spongey and harder to click.

It didn't happen to me, but of the 4 people in direct team that had them, 2 had battery issues where the battery expanded making the laptop unusable. *Edit: This was covered under warranty, thankfully

This is from approximately 2 years of daily use for work. I no longer use my surface.

I typically care for my laptops very diligently. I still use my MBP from 2012 and it works like a champ. I don't have a windows laptop anymore, but my main desktop is windows. I'm not a Mac fanboy.

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