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> The accumulated brand trust of Apple

This is an important thing to Apple, and Apple users know it. They would not have put out this macbook if it was going to be a subpar experience. Microsoft has no such qualms about OEMs shipping an underspecced disaster of a beater laptop (see Vista).

You can (generally) but any Apple product and know you are going to get something quality and a good experience, even from the base/budget models. They don't really have any "bad" products.

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>They would not have put out this macbook if it was going to be a subpar experience.

"You're holding it wrong" - Steve Jobs

Apple has put out plenty of subpar experiences in the past, and there's no reason they wouldn't do it in the future.

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Apple certainly puts out experiences that leave much to be improved but to be pedantic the word 'subpar' implies below the 'par'. If 'par' is set by Microsoft then Apple easily clears it.

Nowadays Chromebooks offer more design competition for Apple, and even historically Linux distros have had more ideas for Apple to learn from than Microsoft.

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And despite antenna gate, the iPhone 4 was still the best smartphone of that year and leaps ahead of it's closest competition (the Galaxy S), and remained the #1 best selling smartphone at year after launch
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You can only buy hardware that runs Apple software from Apple, but Android mobile devices far outsell Apple devices and always have. Apple is and always has been a minority player in the overall smartphone market (and desktop/laptop as well).

Globally, Android has had about 70% to 75% market share, and Apple has always had a much smaller slice of the total. iPhones are not as popular as you seem to think they are. You don't have to believe me, the data proves it:

https://gs.statcounter.com/os-market-share/mobile/worldwide/...

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Sure, but that doesn't change the fact that the iPhone 4 was the single most purchased smartphone model in the US between 2010 and 2011 (during antenna gate that we are talking about).

Android has the majority share because "Android" is anything from a $100 piece of junk to a $1200 phone. If you look at only the premium market, Apple holds ~70% market share.

Despite antenna gate, it still sold plenty, which proves the point about brand trust that the thread was about.

If the brand equity wasn't there, the Galaxy S would have out sold the iPhone 4, but it didn't, it sold half as much.

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> "You're holding it wrong" - Steve Jobs

> Apple has put out plenty of subpar experiences in the past, and there's no reason they wouldn't do it in the future.

Come on—that was 16 years ago! Y'all gotta let some things go after a while.

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Okay... how about, Apple put the charging port on a wireless mouse on the bottom of the mouse.

I could go on, and on...

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As they say "past performance does not guarantee future results".

That version of the Magic Mouse is also over 10 years old…

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The Vision Pro and butterfly keyboard would like a word
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Fair enough, although I wouldn't call the vision pro a bad product necessarily, it's just too expensive for what it is.
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Yes, you see them on the subway all the time
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In laptop keyboards, UI refactorings, or Siri?

Where is exactly the premium quality?

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Apple's UX quality, design focus, and respect for its customers is higher quality and more consistent than Microsoft's.

Apple is also imperfect and I feel leaves tremendous room to do better, but they are still much better than Microsoft.

Take one topic: UI refactorings. Apple has rolled out disruptive UI refactorings but they've also rolled them out consistently across products and throughout their software.

Microsoft did not have the internal leadership discipline or commitment to design to ever get their products in alignment around a design language. It is common on Windows that the included software all uses different design toolkits and design paradigms. For years Windows was infamous for having multiple ways to configure even common settings, often requiring falling back to the old version, because they were not able to ship a unified UX.

Microsoft routinely has 'UX design scandals' of various sorts with dark patterns forcing Microsoft's preference on users. Apple has those as well, but far less often.

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