My companies makes potentially dangerous things like lawn mowers. We have a long set of training on how to handle safety issues that gets very complex. Our rules about safety issues is "design it out, then guard it out, and finally warn it out" - that is an ordered list so we cannot go to the next step until we take the previous as far as we can. (and every once in a while we [or a competitor] realize something new and have to revisit everything we sell for that new idea)

Courts will see these things for a while, but there have been enough examples of this type of thing that all AI vendors needs to either have some protection in their system. They can still say "we didn't think of this variation, and here is why it is different from what we have done before", but they can't tell the courts we had no idea people would do stupid things with AI - it is now well known.

I expect this type of thing to play out over many years in court. However I expect that any AI system that doesn't have protection against the common abuses like this that people do will get the owners fined - with fines increasing until they are either taken offline (because the owners can't afford to run them), or the problem fixed so it doesn't happen in the majority of cases.

Is the headline actually surprising to anyone? AI products that are currently live on a half dozen cloud providers are fueling thousands of people's various delusions right now.

No, the LLM itself is not a human, but the people running the LLM are real people and are culpable for the totally foreseeable outcomes of the tool they're selling.

The vendors will argue that the benefits that some people are gaining from access to those tools outweigh the harms that some other people like Jonathan (and like Joel, his father) are suffering. A benefit of saving a few seconds on an email and a harm of losing a life due to suicide are not equivalent. And sure, the open models are out there, but most users aren't running them locally: they're going through the cloud providers.

Same human responsibility chain applies to self-driving cars, BTW. If a Waymo obstructs an ambulance [1] then Tekedra Mawakana, Dmitri Dolgov, and the rest of the team should be considered to have collectively obstructed that ambulance.

[1]: https://www.axios.com/local/austin/2026/03/02/waymo-vehicle-...