But, why include the non-functional chat box in the article?
replyDifferent team "manages" the overall blog than the team who wrote that specific article. At one point, maybe it made sense, then something in the product changed, team that manages the blog never tested it again.
replyOr, people just stopped thinking about any sort of UX. These sort of mistakes are all over the place, on literally all web properties, some UX flows just ends with you at a page where nothing works sometimes. Everything is just perpetually "a bit broken" seemingly everywhere I go, not specific to OpenAI or even the internet.
That's why it happened. It still shouldn't have happened.
reply> Or, people just stopped thinking about any sort of UX. These sort of mistakes are all over the place, on literally all web properties, some UX flows just ends with you at a page where nothing works sometimes.
replyIt's almost like people are vibe coding their web apps or something.
If only there was some kind of way to automatically test user flows end to end. Perhaps testing could be evaluated periodically, or even ran for each code change.
replyThere is no business value in doing that.
replyThere most certainly is, but maybe the time spent on it could be better allocated to something else.
replyYeah, like adding more features.
replyThey're having service issues - ChatGPT on the web is broken for a lot of people. The app is working in android - I'd assume that the rollout hit a hitch and the chatbox in the article would normally work.
replyWelcome to a big company
replyWelcome to a big company where pretty much everyone has been working full steam for years, in order to take advantage of having a job at a company during a once-in-a-lifetime moment.
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replywhat? it's their own site and own llm. I could paste most sites and it would work.
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