> think the folks burning thousands of dollars of credits are unable to describe what they want.

Basically, yes. I bought 'business tier' and I know about webdev but I'm somewhere between intern and junior, so I do a lot of discussing. One session is "I want [functionality and constraints], ask me relevant major design questions" then implementation, then me investigating and asking for fixes.

  > I think the folks burning thousands of dollars of credits are unable to describe what they want.

my related question whenever i hear a story like that: are they just filthy rich or have any plan to make that money back?