I love that they had to buy chilis on the open market because their supplier fired the customer. Mostly because I’ve hardly ever gotten to fire a customer. Even when they really should have.
You're thinking of two different words.
https://www.merriam-webster.com/dictionary/consistency
Sense 1: agreement of parts or features to one another or a whole
Sense 2: degree of firmness, density, or viscosity
Notably, sense 1 has a related adjective, consistent, and sense 2 does not.
Now HF sauce sucks, I wasn't paying attention to this and got a bottle after this whole debacle, and it's horrible.
Since company leadership has a fiduciary duty to shareholders, profit-maxxing for shareholders is the only moral thing to do /s.
It's weird that supposedly clever people cannot see beyond "this number goes down/up now" to "this is not immediately beneficial, but it keeps our company healthier in the long run".