This reframes everything. Customer success means revenue success. Platform improvements mean better monetization tools. Growth means more builders making more money.
LOL.
Companies want their revenue numbers to "line go up" and if that means success for the customers, that's a nice side-effect. It is absolutely not the goal, however.
Paying for outcomes is a nice idea but you can make WAY MORE MONEY selling picks and shovels to people who you know will never strike gold. (Plus, you can have a nice little side-hustle selling them maps of where treasure might be).
Like where does that end?