I don't view them as top-tier experts in their own right, whether it be statistics or technology, but they have a knack for corporate maneuvering. I often question their overall value beyond the usual "hire the big guns to legitimize a change" mentality. Maybe a useful tradeoff? I'd rather see herd-like adoption of current trends than widespread corporate ignorance and insularity.**
A huge selling point for M&Co is kind of a self-fulfulling prophecy based on the access they get. This gives them a positive feedback loop to find the juiciest and most profitable areas to focus on.
For those who know more, how do my takes compare?
* I interviewed with them over 15 years ago, know people who have worked there, and I pay attention to their reports from time to time.
** Of course, I'd rather see a third way: cross-pollination between organizations to build strong internal expertise and use model-based decision making for nuanced long-term decisions... but that's just crazy talk.
and
> they have a knack for corporate maneuvering
One way to view this is that the above combination of skills is both rare and very useful. That means it's expensive. So instead of hiring someone like that at "full rate" and keeping them around, you can "borrow" them from McK to solve a problem your regular crew can't (or isn't able to) for various reasons.
Plus, as one manager of mine said many years ago:
"We use consultants b/c they are both easy to hire AND easy to fire"