Users on the other hand, they definitely care about display quality more than they care about RAM. The display is the part you look at!
If you're in store and there's a Neo with a crisp 200 PPI screen and a Windows laptop with a cheap screen but more RAM, the vast majority of consumers will choose the laptop with the better display. People make purchasing decisions based on feels and the Neo has great feels.
Quality speaks for itself, and the way that people buy computers is through their eyes and fingertips, not their heads.
Go to the Apple Store and just observe how people make their buying decisions. They don't just look at the spec sheet, they lift, type on, caress the computers. They want to know how it will feel to own one.
As an ARM enthusiast who has tried a lot of WinARM, I think at this point I really struggle to believe MS has a single care in the world for improving quality of life for WinARM users. They sure do market it, and the laptops do work most of the time. I've just never had any other computers shit the bed when it comes to graphics drivers like a Qualcomm powered PC. Website with too many video/gifs playing? Screen whites out/all the video boxes go pink and explorer resets. Open up the gif search in Discord? Basically a coin flip chance its going to kill the graphics driver and reset explorer again. I had a Dell Inspiron with the Qualcomm 8CX Gen2 that could reliably be crashed just by quickly scrolling twitter on a video posting heavy day.
I would rather take a Mediatek powered Chromebook any other day until the Neo showed up and started to approach the sub $500 ARM chromebook price point.