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I know this is true, but for serious tasks, I need the screen real estate. I'm amazed at what some people can do from a phone, but also wonder if they're missing things, of if it's actually inefficient.
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I'm going to bet that you are a millennial or older? We need our big screens for $IMPORTANT work (buying big things, money stuff, etc.). GenZ tends to be less bothered by it and just does it all on the tiny screen in their pocket. It's time to schedule a colonoscopy.
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What if millennials are good at both and are choosing the right too for the job?
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Phone is probably the best tool for most minor online banking actions.

Not all.

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It's not seen as important enough for others.

Just like with a lot of things. Sure you could do a thing better, faster, more efficiently on a PC, but some people just don't care when 80% is good enough.

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My boomer dad does more things on his phone than I do and I'm Gen X. It's actually astonishing how much he does on his iPhone. I'm dragging out the laptop and he's on his iPhone happy as a clam.
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I've heard that GenX/Millenials are in a sort of PC goldilocks zone. People older than that cohort don't know computers and therefore use phones for everything, people younger don't know computers and also use phones for everything.
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I'm a tech loving boomer, I always use my PC for banking, ordering, etc. My wife, however, almost always uses her cell, which is great for when we are traveling. Even though we're only five years apart in age, she's lite years ahead of me with a cell. I freely admit part of my reluctance for using my cell is the mobile tracking ability of companies.
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I used to be with ‘it’, but then they changed what ‘it’ was. Now what I’m with isn’t ‘it’ anymore and what’s ‘it’ seems weird and scary. It’ll happen to you!
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that's kind of an ad hominem, but also beside the point: most bank apps (and websites) are actually absolute garbage, especially the top ones, just one example: the Citi app (on different phones) for a very long time refused to allow me to make a payment or change my password, so i had no choice but to use desktop. Somehow still, top banks' ugly websites seem to allow more functionality/fewer bugs than their mobile apps, which are very often just dumbed-down webviews or simplifications of their websites.
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You may have missed that I've included myself in that cohort, being an older millennial. So it's less ad hominem, and more self-deprecating.
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I wouldn't call checking a bank balance and initiating transfers "serious tasks". Maybe important but they aren't complex.
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What "serious" tasks does banking involve?

I log in to transfer money, to take a photo of a check to deposit it, to check my balance.

All of that is fine on a phone screen. Actually, it's a lot easier to take the check photo.

And a banking app is a whole lot more secure than a browser tab running extensions that might get hijacked, on a desktop OS whose architecture allows this like widespread disk access, keyloggers, etc.

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The efficiency of being able to do something at a moment's notice, on the go, anywhere and anytime may outweigh the conveniences of a larger screen.

BTW newer mobile phones offer "desktop mode" (the Samsung Dex, and what came to AOSP), so you can attach them to a TV.

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I am going to guess you are 30 or older. Google image search "laptop tasks millennial" to see that this is a feeling shared among our cohort but not the younger cohort.
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Or if they go to the public library when those tasks come up.
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Do you need it, or do you just feel more comfortable with it?
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Exactly. 96% of internet users use mobile phones. 62% use PCs.
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Browsers and websites work pretty well on mobile devices too. Website != desktop only
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If you consider a website fully laden with ads as working. I have yet to find an ad blocker that works on my iOS/iPad OS that works as well as on my computer. I also hate apps with all of their invasive data hoarding that is much more controllable on my computer. So to me, websites on mobile are broken as they are full of malware vectors that are not present when looking at the same website on my non-mobile device. For me, website === desktop only
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If your banks website has a bunch of ads on it, you should probably consider switching banks.
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Sure, if you want to be obtuse about the comment, you'd be so cool in how you wouldn't be wrong.
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ublock origin on firefox (Android) works great for me. But, I haven't touched Apple in 30+ years, so I have no idea about that ecosystem.
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I encourage you to install the dns4eu ad blocking profile on your ios device.

It’s free, it’s transparent, you can read the profile… And it takes two minutes.

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That wasn't true before smartphones, everyone had a computer so they could access the Internet. Except maybe in developing countries - but the article is about the US.
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At one point, humans had not stepped on the moon. At one point, we didn't know about antibiotics. At one point....

It doesn't matter what used to be, we're discussing what is now. We now have mobile devices that are much cheaper for people to obtain than a computer. For most, that device is more powerful than a computer they could afford. Arguing the fact that a vast number of people's only compute device is their mobile is just arguing with a fence post. It serves no purpose.

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We are not. We are discussing what killed the teller jobs, which happened years ago, not now.
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