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Personally I've lived in the world of "small entrants" and can see that but I think the average voter doesn't really understand that "just anybody" could have created an online service. That is, they think you have to have VC money, be based in Silicon Valley, have to have connections at tha pp store, that it's a right for "them" and not for "us".
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This isn't about the average voter-- this is about an entrenched industry creating structural barriers to entry to protect growing monopoly power.
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