>But then.. how is it any different from Amazon saying automated stores while a human is watching cameras or waymo having humans operate in some circumstances.

Did amazon/waymo actually claim they were 100% automated? Moreover is the fact that they're 100% automated a material fact to the consumer? The investors might have grounds to sue for securities fraud, but it's going to be much tougher for a consumer, when for all intents and purposes they got what they expected (ie. whatever they bought from the shop).

https://en.wikipedia.org/wiki/Material_fact

People don't usually pay for automated stores or rides because of the automated aspect. They just want to get the items or get to their destination. I think waymo was mostly upfront that humans are working behind the scenes, but if amazon lied to investors and shareholders by claiming that their stores were automated when it was "Actually Indians" I think they could/should have been sued.