That’s not what they paid for, they paid to speak to person x, not person y.
replyThey paid to interact with a computer, and they did. On the Internet nobody knows I'm a dog, and that's ok.
reply> If they do like it, what's the issue?
replyAre you serious? However goofy that sounds, they paid for a specific fantasy. They would not have paid if you advertised the service as "talk dirty with a random dude in India". If the only reason they paid for the service is that they were promised a specific person, that's fraud. As simple as that.
Your judgment about whether the services are equivalent doesn't matter. If I pay you for Gucci socks, and you intentionally send me cheaper HZBZZYXY socks from Amazon instead, that's fraud even if they're still socks.