Do you have a stable internet connection that is not your phone data plan? Many people in the lower economic class don't have that and their 3gb data plan may be the only 3gb they can use for the internet in any given month.
replyMany people in the lower economic class don't have that and their 3gb data plan may be the only 3gb they can use for the internet in any given month.
replyAnd poor people often share one phone for an entire family, or even one phone among two or three neighboring households. These are a lot of the customers I serve, and it has a lot of unique challenges around accounts, privacy, and yes data use.
HN has no idea was poverty looks like.
Wow, I had no idea.
replyThe shitty thing is that serving the under-served is almost by definition (and perhaps by design) not lucrative so such folks continue to go under-served.
As we scale our products we think a lot about p99 and ensure we have all the 9s of uptime but even then we ignore the small percentage of folks who can't even begin to load our sites.
Thanks for sharing and for your service, sir/madam!