Phone is a better UX for many people, like my aging parents.
replyPhone is also faster.
replySpoken word is still the most information dense way for humans to communicate abstract ideas in real time.
Uhhhh
replyReading > Listening
Speaking > Typing
If you want raw performance on both sides, It is better to dictate an email that gets read later.
You make a great and valid point. But I did say "real time".
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