I see this point being missed over and over again in this thread. To people like you and I the computer is often the entire point. To normal people it's a tool. It exists to get the job done so they can move onto something else.
The solution that requires the least effort is objectively the best solution. Most of the time that still means Windows, and it won't change until the required level of effort changes.
They aren't looking and they aren't interested in looking. At this point they have no one else to blame.
The tin foil hat interpretation of this is that it is all by design, by whatever cabal runs everything, to subjugate the masses and control them directly or indirectly. The generous interpretation is closer to an extreme version of Sturgeon's Law[0] where this is just a natural, even inevitable, byproduct of most things being garbage. Like most things the truth is almost certainly somewhere in the middle.
[0] "90% of everything is [crud/crap/shit]" https://en.wikipedia.org/wiki/Sturgeon's_law