A B2C relationship and a B2B relationship are not the same thing. Apple does well with the B2C pipeline, but they will only surpass Jamf in the B2B department if they play dirty.
replyBy business relationship I meant B2B. They're excellent.
replyI have managed multiple relationships with Apple business and the only thing I can think you could possibly be talking about is having a local store reserve devices for you to buy.
replyAs far as identifying a bug in the software and getting it fixed, or requesting a feature, you run into a brick wall. Taking that feedback from customers is not the Apple way. This is why there is a market for third party MDM companies in the first place.
I've decided you're probably right, I retract my earlier comments.
replyRelative to what? The top comment in this thread is a 3-person chain explaining how their B2B accounts were locked with no communication or recourse.
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