Getting data into the crm without physical input is a good quick win. Techs will often drive and type at the same time. Another good win is scheduling the right technician for a job when the customer call comes in. Lots of companies building these agents at the moment and a challenge for them is how to get into customers at scale.
replyHow did you get such a good sense for business alongside implementing solutions with programming? Did you have experience doing this before?
replyI'm non-technical so I don't code, although I'm able to do a lot more myself than a year ago, with AI / claude cowork.
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