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This is one of the reason I, as their user, am moving away. Things feel half-baked and I stopped trusting it with my data. I self host and the details for this were all over the place. Some of my contributions cleaning up the docs were rejected, so I grew even more wary. I am moving to Immich, even though I'd prefer e2ee for my photos even if I self host them.

EDIT: and there are long-standing bugs like this one, unaddressed: https://github.com/ente-io/ente/issues/3087

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Further proving my point, I wasn't sure if you - a fellow commenter! - were talking about Ente Auth or Ente Photos until I re-read your comment and the linked issue. I think that they have great product(s) but terrible branding and apparently some growing pains as well.
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Well ente photos is the one that provides the funding
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