That's not the issue, not sure why you try to steer discussion that way. The issue is, that's not enough to be an asshole and have some respect or general approval for that.
Every Karen making hell for entire neighborhood has some sad story behind, usually series of them and some are properly fucking horrible and heartbreaking to levels where this article reads like great easy chill life. I wish I was kidding, wife is GP and has to do basic psychiatric work too due to lack of available specialist doctors and the stories she hears almost daily... For example the amount of people who experienced sexual abuse as children with lifelong devastating consequences is fucking horribly high, but most go unreported even to close family so not part of any stats.
To condense - this is not enough as an excuse, however harsh the life can be. Thus don't expect that much sympathies. I'd expect a bit higher empathy levels from folks here.
(I'm blind myself.)
The tone is so "I'm smarter than everyone else and I'm dealing with idiots", and it's just incredibly immature.
> to prove that I—a man who has been blind since birth—am, in fact, still blind
Plenty of disabilities can be temporary. And rather than argue about which are permanent and which are temporary and where to draw the line, it's entirely reasonable to ask everyone to just resubmit documentation every 5-7 years.
The author is writing as if "Karen" was coming up with these policies herself, and is choosing to spite her personally. It's incredibly sad. Karen is presumably just a poor woman doing her best to do her job within a system she can't change either. She can't personally make an exception to allow documentation by e-mail. So why on earth would you take all of this out on her?
It's just really sad that this person thinks they're somehow "winning" or "getting back" at the system. They're not helping anything, just spreading misery. Maybe some people read this and think it's a great revenge story or something -- I read it and I just feel pity for the author that they think there's anything good about the way they acted.
I mean, why not take a minute to think about the 30 other people who needed to fax in documentation that day and couldn't, because this one person wanted to jam the machine and use up all its toner. What if the author's sabotage was responsible for other people missing their benefits?