Again, while this is a popular and widely desired price structure, it works only because the annoying customers who generate bad customer support tickets are constrained by human friction. If Bonzo who doesn't know what he's doing starts generating 10 pages a day of plausible LLM slop demanding a response, you can't tuck the cost of handling that behind a standard product price. Enterprise-facing businesses will have to be more aggressive about rejecting or overcharging customers who are insufficiently sophisticated; consumer-facing businesses will be pushed towards the Gmail route of just not offering meaningful customer support at all.