And actually typing that all out just unlocked a bunch of memories about how many times I've been:

    1. On a screen share support call with a mac user
    2. Asked them to pull up a webpage
    3. They pull up a super tiny ass browser window to the point I can't really see anything
    4. I ask them to full screen the browser so we can actually read shit
    5. The mac user just straight up panics or acts like like I've spoken an alien language to them.

The same process happens when I need a mac user to get to an apps settings that on a windows/linux computer would normally be under something like File > Preferences/Settings. They have no idea what I'm talking about or know just barely enough to know they don't remember how to do it and panic.

Then I have to go google it and remember that CMD+comma(⌘+,) exists and reveal it to the mac user like it's actual black magic. And then I immediately forget about it until 6 months later when I need to support a mac user again and I repeat the whole cycle again.