This is all on top of the (to me) insufferable tone of the non-thinking models, but that might well be how most users prefer to be talked to, and whether that's how these models should accordingly talk is a much more nuanced question.
Regardless of that, everybody deserves correct answers, even users on the free tier. If this makes the free tier uneconomical to serve for hours on end per user per day, then I'd much rather they limit the number of turns than dial down the quality like that.