A simple "how do I do x" question used 2% of my budget.
I paid extra and chewed through $5 in a few minutes of analyzing segments of log files.
At this rate it's not worth the trouble of carefully managing usage to avoid ambiguous limits that disrupt my work.
If that's the way it is in order for them to make money, that's fine - but I need a usable tool that I don't have to micromanage. This product is not worth it ($, time) to me at this rate.
I hope it changes because when it works it's a great addition to my tools.