They don't make any of the documentation for those settings easy to find or understand because the support contracts make them so much money.
replyBefore, that could create a moat.
replySoon, it will be table stakes to put scattered internal communications, notes, documents into an AI’s knowledge base, where the information can no longer hide.
When that fails, the AI can read the code itself, so that the settings and how to change them are easily explained in simple terms. Actually, this is possibly even better than letting the scattered internal information serve as an intermediate layer.