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can u comment on overall quality? their models tend to be a bit smaller and less performant overall.
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My baseline was Jina, A Chinese model provider. I had major issues with their reliability. I have no comparison to provide in terms of offline metrics as I had to do an emergency migration because their inference service has extended downtimes.

My experience with Cohere and interacting with their sales engineers has been boring, I say that is the most flattering way possible. Embeddings are a core service at this point like VMs and DBs. They just need to work and work well and thats what they're selling.

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